High Intensity Personal Care NDIS Brisbane

What Is High Intensity Personal Care?

Your Choice Healthcare provides specialised support for participants with complex needs, ensuring they receive professional and compassionate assistance in their daily lives. Our skilled team helps with personal activities such as mobility, hygiene, feeding, and dressing — always maintaining respect and dignity.

We tailor each care plan to individual needs, promoting comfort and independence in a safe environment. With services available throughout Queensland, families can feel confident their loved ones are supported by trained professionals who prioritise wellbeing and adapt care as circumstances change.

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Support workers helping a participant transfer to a wheelchair safely

What’s Included

Assistance with mobility and transfers

Personal hygiene and bathing support

Feeding and mealtime assistance

Dressing and grooming support

Complex care delivered by trained staff

Care plans that adapt as needs change

Who This Service Is For?

This service is designed for NDIS participants with high or complex support needs who require a trained, experienced carer for daily personal activities — including those with physical disabilities, degenerative conditions, or complex medical needs.

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How High Intensity Care Works With Us

Get in touch

Call 1300 029 790 or send an online enquiry. Families and carers are welcome to contact us on a participant’s behalf.

Talk through care needs

We discuss daily routines, equipment, mobility, mealtime needs, and anything that affects how care should be delivered safely.

Agree on a plan

Together we write down what support is needed, when, and how, and set up a service agreement.

Start with the right support worker

We introduce the worker who’ll be providing your care, so you start with someone who knows your plan.

Review as needs change

We check in regularly and adjust the plan when routines, health, or equipment change.

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How This Support Is Funded

High intensity personal care is funded through a participant’s NDIS plan. The plan usually specifies the level of support, and we work with NDIA-managed, plan-managed, and self-managed participants. If you’re not sure whether your plan covers high intensity support, check the details with your support coordinator or ask us — we’ll point you in the right direction.

Support worker helping a participant learn a new skill using a phone

Frequently Asked Questions

What makes high intensity care different from standard personal care?

High intensity personal care is delivered by staff trained for complex needs, such as specialised mobility support, feeding assistance, or medical-related personal care, beyond standard daily support.

Are your support workers trained for complex needs?

Yes. Staff providing high intensity personal care are trained and experienced in handling complex and high-care requirements safely.

Can care plans be adjusted over time?

Yes. We regularly review and adapt care plans as a participant’s needs change, in consultation with the participant and their family.

Can a family member be involved in planning care?

Yes. We encourage family involvement in care planning, and always with the participant’s consent and preferences at the centre.

Can you work with equipment like hoists or wheelchairs?

Yes. Tell us about the equipment you use during our first conversation so your support worker knows how to use it safely.

How do I get started?

Call us on 1300 029 790 or send an online enquiry, and we’ll arrange a conversation about care needs and next steps.